Frequently Asked Questions
Where can I sign up for you Monthly Newsletter?
What do I get when I join the Mori West Billing Network?
Members of the Mori West Billing Network receive discount pricing on both consultations and courses, access to a members-only private Facebook group where you can ask questions and share information with other members, and get direct access to Mori and her expertise. Exclusive access to our most relevant and valuable Newsletter articles. Access to our members-only resource page, a comprehensive tool that aggregates carrier information, sample letters, forms, and recommendations.
Which courses are approved by the National Certification Commission of Acupuncture and Oriental Medicine (NCCAOM)?
All courses from Mori West Seminars are approved for NCCAOM PDA CEUs.
What if I don't finish my courses in time?
Students are aloud 60 days post purchase to complete a given course, after that period access is restricted. In certain circumstances we are happy to extend the expiration date for access. Just reach out via email to info@moriwestseminars.com and we will help you.
What should I do if I have a question for Mori?
Depending on the scope and complexity of your question we recommend becoming a member and joining the Private Facebook Group. The group is made of many knowledgeable people and Mori makes sure to take the time to answer member questions in the group. For more complex inquiries or if you have several questions, we recommend booking a consultation with Mori.
How do I reset my password?
If you have forgotten your password you can reset it here.
I can't remember my login information.
If you can’t remember your username (email) or password, email info@moriwestseminars.com with your first and last name and we will assist you.
How do I update my payment information?
If you would like to update your payment method for your recurring yearly membership, click this link while logged in and click “update” on the right side to update your credit card.
How do I cancel my yearly membership?
If you would like to cancel your recurring yearly membership payments, click this link while logged in and click “cancel” on the right side to end your subscription.